Tripadvisor “Certificate Of Excellence 2015” awarded to Museum

Volunteer, Nicole Englehardt and Front of House Manager, Alison Goff with the Certificate of Excellence from TripAdvisor

Volunteer, Nicole Englehardt and Front of House Manager, Alison Goff with the Certificate of Excellence from TripAdvisor

Recognised as a top performing Museum as reviewed by travellers on the World’s largest travel site, Dorset County Museum is thrilled to announce that it has received a TripAdvisor Certificate of Excellence Award for the third year in a row.

Now in its fifth year, the award celebrates excellence in tourist attractions and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include attractions located all over the world that have continually delivered a superior customer experience.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period, as well as each attraction’s tenure and ranking on the Popularity Index on the site. To qualify, an attraction must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Dorset County Museum, and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Dr Jon Murden, Director of the Dorset County Museum. “There is no greater seal of approval than being recognised by your customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence in the Museum and our continued commitment to excellence.”

“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on hospitality businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

Advertisements

TripAdvisor® ‘Certificate of Excellence’ for Dorset Museum

Dorset County Museum awarded 'Certificate of Excellence' Recognised as a Top Performing Attraction as Reviewed by Visitors on the World’s Largest Travel Site

Dorset County Museum awarded ‘Certificate of Excellence’ Recognised as a Top Performing Attraction as Reviewed by Visitors on the World’s Largest Travel Site

Dorset County Museum in Dorchester, Dorset, is delighted to announce that it has received a TripAdvisor® Certificate of Excellence award – for the second year running. This prestigious award, which honours hospitality excellence, is given only to the top-performing 10% of establishments – those which consistently achieve outstanding traveller reviews on TripAdvisor, Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

Certificate of Excellence winners are selected using reviews ratings from its visitors – qualifying organisations must maintain an overall TripAdvisor rating of at least four out of five. Other factors include the volume and recency of reviews, the length of time a property has been listed, and a property’s popularity ranking.

“We are very grateful to our visitors for the positive reviews and high ratings they give us on TripAdvisor” said Jon Murden, Director of Dorset County Museum. “We are always working hard to improve the museum and one of the best ways to do this is to pay close attention to the independent feedback we receive from our visitors.”

Dorset County MuseumThe Museum is currently enjoying an increase in visitor numbers – in 2013 nearly 50,000 people visited the Museum including local residents, holidaymakers, researchers, educational groups and people coming to the many family activities, lectures and music events. The Dorset museum is also moving ahead with a major development project which will transform public access to its collections. Architects Carmody Groarke are assisting with an application to the Heritage Lottery Fund which will be made by the end of the year.

Fundraising activities continue to support the work required in advance of the application. For further information see www.dorsetcountymuseum.org/risetothechallenge

Tripadvisor Accolade for Dorset County Museum

Certificate of Excellence 2013 Winner

The Dorset County Museums Certificate of Excellence 2013

All of us at Dorset County Museum were delighted to receive the news recently that we have won a tripadvisor ‘Certificate of Excellence 2013’.

Awarded by the tripadvisor website on the basis of the number, quality and consistency of reviews posted by the general public, it is only given to organisations in the top 10% for positive visitor feedback worldwide.

Related Sources: